We accept digital scans from all major scanner systems. Cases can be submitted directly through your scanner’s portal or uploaded through the GDT Customer Portal for easy case management.

GDT works with virtually all implant brands, including those that utilize closed-system scan bodies. If you are scanning with systems such as Encode, Atlantis, or other proprietary scan bodies, we can accept the scan and coordinate with the appropriate milling center on your behalf. Our team will then complete the design and restoration to deliver a finished case ready for your practice.

Our standard turnaround time for digital cases is 7 days from the time the scan is received, and this includes shipping back to your office. For implant cases, we recommend allowing up to 2 weeks to ensure adequate time for ordering and receiving any required components.

For traditional cases sent to us through UPS, our typical turnaround time is 2 weeks door-to-door, which includes both transit time and production.

Boutique Services are designed for situations where you need additional support or faster turnaround. Options include next-day crown services, as well as same-day or next-day denture and partial repairs or relines for local offices. We also provide chairside services such as denture conversions and VDO transfers when needed.

Yes. If you need a same-day repair, reline, or chairside service, please contact your GDT representative ahead of time so we can schedule technician availability and ensure the best service for your office.

Absolutely. We have a Master CDT with over 40 years of experience, along with a knowledgeable team available to assist with case planning, material selection, and technical questions.

Yes. We provide a simple QR code preference form that allows dentists to quickly submit their clinical preferences. Once submitted, these preferences are saved to your account and applied to all future cases to help ensure consistency and efficiency.

Absolutely. Our team regularly assists offices with digital workflow integration, including scanner setup, submission instructions, and optimizing scans for laboratory success.

Yes. For many case types, we can provide digital design previews or mock-ups for doctor approval prior to final production. This allows you to review contours, anatomy, and emergence profiles before the case is completed.